• Developed and deployed a training pricing tool for use by the North America, Europe, Asia Pacific and Latin America offices. The development of this tool competitively positioned our client services. Total costs were reduced by 9%, (even while training participation rose 5%) resulting in savings of $3.7 million.
• Created and implemented a change management and communication plan for a new business methodology /process being introduced to a global audience.
• Led cross-functional teams composed of process, shared services, professional development, communications, and knowledge management groups to create integrated and standardized process solutions for a global organization.
Alina Haber-Kovach July 2010 - Naperville SD 203.doc